Know_You_Rights-and-ResponsibilitiesIt is important to know your rights when moving. The Federal Motor Carrier Safety Administration (FMCSA) publishes a very helpful and detailed document entitled Your Rights and Responsibilities When You Move. It walks you step by step through the process of moving so you know what to expect, what to be aware of, and how to control the outcome. Did you know that Interstate moving is regulated by Federal Government Tariffs? It is the law that all movers must follow specific FMCSA regulations and transportation guidelines. Be very cautious of any moving company that claims to be above this law.

This brochure walks you through the multitude of documents you will encounter during your move; such as the estimate provided by the residential sales consultant, box inventory from the packers, to the bill of lading from the driver. You will learn about full value protection, the mover’s liability and your claims process.

Points to Remember

  1. Reputable, trustworthy movers will give you a written estimate.
  2. Do not sign blank or incomplete documents.
  3. Understand the difference between valuation and actual insurance.
  4. Decide if 60 cents per pound is enough liability coverage for your items.
  5. Complete a high-value inventory form listing any items valued at more than $100 per pound.
  6. You have a right to be present when your shipment is weighed. You have a right to request a reweigh.
  7. Confirm the types of payment acceptable when shipment is delivered.
  8. Choose a reputable household goods motor carrier (not broker) registered with FMCSA – such as Mesa Moving and Storage!

Mesa Moving is here to help you move to your new home, no matter where it is located. Remember Mesa when you move!

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